Services
Some of the services that we provide to Aged Care and Senior Living organisations are:
Site Reviews
A Site review will mostly involve holding workshops with staff and examining existing processes within the organisation. We discuss and agree on the scope of the site review before we commence. At the end of the site review, we will provide a document that details the existing processes that we know can be improved or automated and the recommendations for the business going forward. This document usually includes estimates to improve or replace the existing process. Depending on the scope of the review, we can also provide a timeline and project plan to implement the improvements.
Process Improvement
Do you have a process that is very manual, is prone to errors and omissions or requires entering the same data more than once? The chances are we already have a solution for you as this is something that we excel at (i.e. improving existing processes). Talk to our staff now or send us an email.
Workflow
Workflow is sometimes a large part of a business process and ensures that transactions flow correctly, are reviewed at the correct stage and by the right staff member(s) and easily approved in a timely manner (whether the approver is in the office or elsewhere).
One of the benefits of a properly built workflow, is the auditability of the transactions (i.e. easily seeing how the transactions progressed and who and when touched the transactions).
We have plenty of experience with building workflows for clients. Some workflows are best suited to be part of Epicor, others can be built in 20/20, which has a workflow framework. We will work with clients to determine the optimal solution.
Business Intelligence & Performance Management
There are so many tools and products that clients can choose to build their portfolio of dashboards, alerts, planning processes, key indicators, and financial reports.
What products are suited and where do you start?
Most organisations who embark on improving Business Intelligence and Performance Management solutions fail. We know why and we know what works.
We can guide you through the process, point you in the right directions, or even implement the solutions for you.
Systems Integration
We pride ourselves in providing "bullet proof" integrations between systems. Whether it be an integration from a Clinical Care system with a Financial System, a Purchasing System with Accounts Payable or an Employee Expense management system with Accounts Payable or General Ledger. We have the experience to deliver integrations quickly and at a very reasonable cost.
Don't fall for solutions that are "over-engineered", have multi-points of failure, and business logic in more than one place and requires IT to fix issues.
You need an integration that is easy to maintain (or doesn't require any maintenance) that is self reconciling, and has all the necessary validation.
User Training
System Upgrades
Support Plans
Site Reviews
A Site review will mostly involve holding workshops with staff and examining existing processes within the organisation. We discuss and agree on the scope of the site review before we commence. At the end of the site review, we will provide a document that details the existing processes that we know can be improved or automated and the recommendations for the business going forward. This document usually includes estimates to improve or replace the existing process. Depending on the scope of the review, we can also provide a timeline and project plan to implement the improvements.
Process Improvement
Do you have a process that is very manual, is prone to errors and omissions or requires entering the same data more than once? The chances are we already have a solution for you as this is something that we excel at (i.e. improving existing processes). Talk to our staff now or send us an email.
Workflow
Workflow is sometimes a large part of a business process and ensures that transactions flow correctly, are reviewed at the correct stage and by the right staff member(s) and easily approved in a timely manner (whether the approver is in the office or elsewhere).
One of the benefits of a properly built workflow, is the auditability of the transactions (i.e. easily seeing how the transactions progressed and who and when touched the transactions).
We have plenty of experience with building workflows for clients. Some workflows are best suited to be part of Epicor, others can be built in 20/20, which has a workflow framework. We will work with clients to determine the optimal solution.
Business Intelligence & Performance Management
There are so many tools and products that clients can choose to build their portfolio of dashboards, alerts, planning processes, key indicators, and financial reports.
What products are suited and where do you start?
Most organisations who embark on improving Business Intelligence and Performance Management solutions fail. We know why and we know what works.
We can guide you through the process, point you in the right directions, or even implement the solutions for you.
Systems Integration
We pride ourselves in providing "bullet proof" integrations between systems. Whether it be an integration from a Clinical Care system with a Financial System, a Purchasing System with Accounts Payable or an Employee Expense management system with Accounts Payable or General Ledger. We have the experience to deliver integrations quickly and at a very reasonable cost.
Don't fall for solutions that are "over-engineered", have multi-points of failure, and business logic in more than one place and requires IT to fix issues.
You need an integration that is easy to maintain (or doesn't require any maintenance) that is self reconciling, and has all the necessary validation.
User Training
System Upgrades
Support Plans